Ø Horsey Helpers LLC reserves the
right to refuse or terminate service due to safety concerns because of aggressive or dangerous animals.
Ø All animal behavior issues (if any) must be discussed at Initial Consultation and noted on contract.
Ø All animals must be up to date on shots, including rabies, negative coggins, and any other communicable or zoological diseases.
Ø Horsey Helpers LLC would prefer not to leave on any halters unless they are leather or breakaway due to safety concerns.
Ø Horsey Helpers LLC will not be responsible for the loss, injury or death to any pet that is not properly confined.
Ø For new clients only, a $20.00 non-refundable deposit must be received at initial consultation and contract signing. The deposit will be credited to your first scheduled
Ø For established clients, payment can be made either before services begin or within 14 days after services rendered.
Ø If a check is returned, the client is responsible for all bank fees plus the original invoice total.
Ø Please call as soon as possible but at least ten days prior to schedule your services, the sooner the better. Holidays, spring, and summer months fill up
Ø Horsey Helpers LLC understands that emergency pet care and last minute visits may be necessary. We will make every effort to accommodate you if at all possible. Established clients
Ø There is NO CHARGE for early cancellation for booked services. (Please let us know at your earliest convenience).
Ø If you have to return home early from planned trip, you will only be billed for completed visits. Please cancel your remaining visits at your earliest convenience. If we go to
your home because you forgot to call, you will be charged for that visit.
Ø Free services included in pet care visits are, bringing in the mail or newspaper, taking trash out or bringing trash cans in from
the curb, alternating lights (on and off) and adjusting drapes to make house looked "lived in", and watering house/outdoor plants.